Política de envío

Thank you for choosing JEDS Energy for your purchase. We want to ensure a smooth and satisfactory shipping experience. Please read this shipping policy carefully to understand our shipping procedures.

1. Processing Time

All orders are processed within business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, there may be a delay in processing shipments. We will notify you promptly if there will be a significant delay in the shipment of your order.

2. Estimated Shipping & Delivery time

Shipping within the Netherlands takes 2-3 working days, within Europe 3-5 working days, and outside Europe is expected to be within 7 working days.

3. Shipping Methods and Delivery

We offer several shipping options to cater to your needs. The available shipping methods and estimated delivery times will be displayed during the checkout process. Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on factors such as shipping destination, weather conditions, and carrier delays.

4. Shipping Rates

Shipping rates are calculated based on the weight, size, and destination of the package. The shipping cost will be displayed during the checkout process. Any additional fees, such as customs duties or taxes, imposed by the destination country are the responsibility of the recipient and are not included in the shipping cost.

5. Shipment Tracking

Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment. Please allow some time for the tracking information to be updated by the shipping carriers.

6. Shipping Restrictions

We currently offer shipping to inside and outside European countries. If your location is not listed, please contact us, and we will do our best to accommodate your request.

6. Address Accuracy

It is your responsibility to provide us with accurate and complete shipping information. Please double-check your shipping address before placing your order. We are not liable for any delays or additional costs caused by incorrect or incomplete addresses.

7. Lost or Damaged Packages

In the event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order or a refund, depending on the circumstances.

8. International Shipping

For international shipments, please be aware that customs processes and regulations may vary by country. Any customs duties, taxes, or fees imposed by the destination country are the responsibility of the recipient. We recommend checking with your local customs office for more information on any potential charges.